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Diligent Home Healthcare

Health•Southside
Home health agencyMedicare certifiedBooth Road office
5.0EXTERNAL RATING
7 external review signalsGoogle rating from 7 external review signals

External Reputation Indicators

Google rating
5.0/5.0
7 external review signalsView source
Research What Jacksonville residents should know
Diligent Home Healthcare is a Jacksonville home-health agency based at 5757 Booth Road, Building 100, on the Southside near HCA Florida Memorial Hospital. Google Places files the card as Diligent Home Health Care. Public directories list (904) 425-1414. This Stay Safe Jax page is that Booth Road agency. It is not a hospital, not an urgent-care clinic, and not a different company that only shares the word Diligent. Public ratings on this page are stored snapshots, not live scores. Google Places currently lists Diligent Home Health Care at 5.0 from 7 reviews for Building 100. Stay Safe Jax has no Yelp card. The headline is the Google snapshot: 5.0 from 7 reviews. Those numbers do not refresh when someone opens the page. Seven reviews is a small file. On a famous hospital that would fail this review. Diligent is a small home-health office, the name matches, and the dump’s only alternative is this same card, so the score is kept with that limit in mind. A 5.0 from seven neighbors is not a citywide survey. Florida’s Agency for Health Care Administration lists Diligent Home Health Care Inc. as a home health agency under file number 19967471. The public inspection table Stay Safe Jax opened shows a March 2, 2020, complaint survey with no deficiency recorded in that row. That is an old, narrow record, not a 2026 report card. Medicare-oriented directories say the agency has been Medicare-certified since 2023 and can bill Medicare for covered home-health services. Confirm current certification on Medicare Care Compare or AHCA Health Finder before a discharge planner relies on it. Business directories describe nursing, therapy, personal care, dementia care, respite, and companion services for Northeast Florida counties. Office hours on those pages are weekday daytime; service hours are often listed as 24/7 in the home. Stay Safe Jax did not ride along on a visit and does not invent caregiver staffing numbers. No current lawsuit or Attorney General investigation turned up that would raise a warning flag. Families comparing home-health agencies should still ask about start-of-care timing, weekend coverage, and who comes to the house — and should treat seven Google stars as a thin compliment, not a guarantee.
Vibe

A small Southside home-health office on Booth Road. Google is 5.0 from only 7 reviews.

Safety

AHCA file 19967471. A 2020 complaint row showed no deficiency. Not a current warning flag.

Access

Care happens in the home. The Booth Road building is an office, not a clinic waiting room.

Sources & resources
Rating sourceGoogle business listing and ratingGovernmentFlorida AHCA Health Finder facility searchDirectoryNDPAP — Diligent Home Health Care, Jacksonville Medicare recordGovernmentMedicare Care CompareDirectoryMapQuest — Diligent Home Health Care, Booth Road

Frequently Asked Questions

5757 Booth Road, Building 100, Jacksonville, on the Southside near Memorial Hospital. Google Places and public directories list (904) 425-1414. Care is delivered in the home, not in a hospital ward.
The name and Booth Road address match, and this is not a famous hospital consumer card. The score is a stored snapshot. It is not a citywide rating and is not live.
AHCA lists Diligent Home Health Care Inc. as a home health agency, file 19967471. Medicare-oriented directories say it has been Medicare-certified since 2023. Re-check Health Finder or Care Compare for the current status.
The public inspection table opened for this review showed a March 2, 2020, complaint survey with no deficiency in that row. That is not a 2026 clean bill, and it is not treated as a warning.
No. Open flags stay at 0. A small five-star Google file is not a sourced investigation.

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September 6, 2026 · Stay Safe Jax

Diligent Home Healthcare: small Google file, matching name

Google 5.0 from 7 reviews at 5757 Booth Road. AHCA file 19967471. Flag 0.

Stay Safe Jax reviewed Diligent Home Healthcare as the Booth Road home-health agency. Google Places returned 5.0 from 7 reviews. The name matches. Neighborhood is filed as Southside. AHCA file 19967471 is attached as a government source. Flag 0.

Published references

Sources & supporting documents

These are the Google, Yelp, news, BBB, government, and other public pages currently stored for this profile. Links open the original source so residents can review the information directly.

Rating source

Rating source

Google business listing and rating

Matched listing: Diligent Home Health Care

Rating captured Sep 6, 2026
Open source

Government

Government

Florida AHCA Health Finder facility search

Open source
Government

Medicare Care Compare

Open source

Directory

Directory

NDPAP — Diligent Home Health Care, Jacksonville Medicare record

Open source
Directory

MapQuest — Diligent Home Health Care, Booth Road

Open source

Source links document where information was found. External ratings and business details can change after the capture date.

Score breakdown

Safety78%
Accessibility70%
Response80%

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