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REI Jacksonville

Retail•St. Johns Town Center
Outdoor retailerTown CenterCo opWheelchair accessible
4.5EXTERNAL RATING
494 external review signalsGoogle rating from 494 external review signals

External Reputation Indicators

Google rating
4.5/5.0
494 external review signalsView source
Research What Jacksonville residents should know
REI Jacksonville is the outdoor-gear co-op at 4862 Big Island Drive, Jacksonville, FL 32246, in the Markets at St. Johns Town Center. Google Places lists the phone as (904) 996-1613. This Stay Safe Jax page is that Big Island Drive store. It is not Black Creek Outfitters next door, not a different Florida REI, and not a Southside strip-center sporting-goods shop. The Florida Times-Union reported on February 28, 2013 that REI was opening that Friday in Markets of Town Center, a 23,400-square-foot store and the first REI in Florida, a few hundred yards from Black Creek Outfitters. Kara Montgomery, then the Jacksonville store manager, told the paper she expected fewer members here than in North Carolina because it was the first Florida store. That 2013 opening story is the public origin of this listing. Public ratings on this page are stored snapshots, not live scores. Google Places currently lists REI at 4.5 from 494 reviews for the 4862 Big Island Drive listing, the same place ID stored here. Stay Safe Jax has no stored Yelp rating, so the headline is the Google snapshot: 4.5 from 494 reviews. Those numbers do not refresh when someone opens the page. Google currently lists Monday through Friday 9:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 9:00 p.m., and Sunday 10:00 a.m. to 7:00 p.m. Google Places lists wheelchair-accessible parking and entrance. It does not list a wheelchair restroom. Stay Safe Jax did not independently inspect the sales floor. Stay Safe Jax also has a catalog row named REI Co-op Jacksonville for the same Town Center store. Residents should treat those two slugs as one place. Stay Safe Jax leaves warning flags at 0. A 4.5 Google file on a national co-op is a strong, ordinary outdoor-retail score. There is no current sourced lawsuit or safety case in the facts used here. Check Google the day you shop, because holiday hours change. Town Center’s REI is an outdoor co-op with bike service, not a big-box sporting-goods chain on Southside Boulevard. The 2013 first-in-Florida opening still defines this store. Black Creek Outfitters is a different shop a few hundred yards away; Stay Safe Jax does not mix those review files. A 4.5 from 494 reviews is a strong ordinary outdoor-retail score. Check Google for holiday hours. The Co-op slug in this catalog is the same address.
Place

REI Jacksonville is the Town Center outdoor store at 4862 Big Island Drive — the same shop as the REI Co-op Jacksonville listing.

Ratings

The stored Google snapshot is 4.5 from 494 reviews. Stay Safe Jax has no Yelp card. Scores on this page are not live.

Record

The Times-Union reported the first Florida REI opened here on February 28, 2013.

Sources & resources
Rating sourceGoogle business listing and ratingNews articleTimes-Union: REI opens in Jacksonville (Feb. 28, 2013)Stay Safe JaxStay Safe Jax — REI Co-op Jacksonville (same store)Stay Safe JaxStay Safe Jax — St. Johns Town Center

Frequently Asked Questions

Google Places lists REI at 4862 Big Island Drive, Jacksonville, FL 32246, at St. Johns Town Center. The phone is (904) 996-1613.
Yes. Both Stay Safe Jax slugs match the same Big Island Drive store. This page is that Town Center co-op, not a second warehouse.
As stored in September 2026, Google Places lists 4.5 from 494 reviews. That snapshot is not live. Stay Safe Jax has no stored Yelp rating, so the headline is 4.5.
The Florida Times-Union reported that the 23,400-square-foot store, the first REI in Florida, opened February 28, 2013, at Markets of Town Center.
Google currently lists Monday through Friday 9:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 9:00 p.m., and Sunday 10:00 a.m. to 7:00 p.m. Hours change. Check Google the day you go.

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February 28, 2013 · The Florida Times-Union

Times-Union: First Florida REI opens at Town Center

The paper said the 23,400-square-foot store was REI’s first in Florida, next to St. Johns Town Center.

The Florida Times-Union’s February 28, 2013 business story is the public opening record for REI Jacksonville. Stay Safe Jax uses it to pin this listing to Big Island Drive and to separate the co-op from Black Creek Outfitters.
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Published references

Sources & supporting documents

These are the Google, Yelp, news, BBB, government, and other public pages currently stored for this profile. Links open the original source so residents can review the information directly.

Rating source

Rating source

Google business listing and rating

Matched listing: REI

Rating captured Sep 6, 2026
Open source

News article

News article

Times-Union: REI opens in Jacksonville (Feb. 28, 2013)

Open source

Stay Safe Jax

Stay Safe Jax

Stay Safe Jax — REI Co-op Jacksonville (same store)

Open source
Stay Safe Jax

Stay Safe Jax — St. Johns Town Center

Open source

Source links document where information was found. External ratings and business details can change after the capture date.

Score breakdown

Safety86%
Accessibility80%
Response84%

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