VyStar Credit Union - Riverside

VyStar Credit Union - Riverside is the credit-union branch at 760 Riverside Avenue, Jacksonville, FL 32204. Google Places lists the phone as (904) 594-5583. This Stay Safe Jax page is that Riverside Avenue lobby. It is not VyStar Tower at 76 South Laura Street downtown, not a Southside or Town Center branch, and not Community First Credit Union on North Main Street. Public directories used here, including BranchSpot and the NCUA Service Organization profile, list VyStar as a Jacksonville-based, NCUA-insured credit union chartered in 1952. U.S. News’s banking review says it began as Jax Navy Federal Credit Union at Naval Air Station Jacksonville and took the VyStar name in 2002. Yelp has a Riverside Avenue page under vystar-credit-union-jacksonville-24. Stay Safe Jax did not store a Yelp star count because this review could not independently lock a current public tally. Google is the headline source. Public ratings on this page are stored snapshots, not live scores. Google Places currently lists VyStar Credit Union at 4.9 from 1,881 reviews for the 760 Riverside Avenue listing, the same place ID stored here. Stay Safe Jax has no stored Yelp rating, so the headline is 4.9 from 1,881 reviews. A 4.9 on a neighborhood branch is a very strong consumer file. Credit unions often ask members to leave Google reviews. Stay Safe Jax reports the stored count and does not treat it as a live survey. The Consumer Financial Protection Bureau issued a consent order on October 31, 2024 over VyStar’s May 2022 online and mobile banking conversion. The bureau said the rollout left members unable to manage accounts and led to overdraft, NSF, and late fees, and it required a $1.5 million civil penalty plus member redress. On July 21, 2025 the CFPB terminated that order after VyStar paid the penalty and audited refunds. That file is institution-wide digital banking history. It is not a current warning about the Riverside Avenue lobby, and Stay Safe Jax does not raise a flag on this branch page because of a closed 2025 order. Google currently lists Monday through Thursday 9:00 a.m. to 5:00 p.m., Friday 9:00 a.m. to 6:00 p.m., and Saturday and Sunday closed. Some third-party hour pages show Saturday lobby time. Stay Safe Jax uses the Google snapshot and tells residents to confirm before they drive. Google Places lists wheelchair-accessible parking and entrance. The Better Business Bureau files VyStar Credit Union as not accredited. Stay Safe Jax did not independently inspect the branch. Stay Safe Jax leaves warning flags at 0. The Riverside branch is an open neighborhood credit union with a high Google snapshot, weekday hours, and a sourced, closed CFPB digital-banking case at the institution level. It is a retail-category catalog row because Stay Safe Jax filed it that way; the public listing is banking, not a store. Check Google the day you go. Riverside Avenue’s VyStar branch is a weekday credit-union lobby next to the RAM corridor, not a supermarket and not Community First on Main Street. A 4.9 from 1,881 reviews is an unusually high branch snapshot. Stay Safe Jax does not invent NCUA complaint counts or routing-number advice beyond the public directory listings used here. Saturday hours disagree across third-party sites. Trust Google’s closed-weekend snapshot until Maps changes, and call (904) 594-5583 if you need a Saturday lobby.